Refund policy

Please know that when you buy from The Workers Cottage, you’re purchasing an object that has already lived a life.

All of our pieces are antique, vintage, and timeworn, and will naturally show signs of age and use. This patina is part of their charm and story.

We do our best to photograph and describe each item clearly, including any notable imperfections. If you would like more detail, additional photos or videos can be provided before purchase - just get in touch.

All sales are final.

We do not offer refunds or exchanges.

The Workers Cottage takes care to fully disclose the condition of each piece. Please shop mindfully and reach out with any questions prior to purchase.

What to do if your order arrives damaged

All sales are final unless an item arrives damaged or significantly not as described.

If your order arrives damaged, please contact us within 3 days of delivery.
Include your order number and clear photos of the item and packaging.

We’ll assess each case individually and do our best to make it right.

Questions?

We’re here to help. Please get in touch and we’ll get back to you as soon as possible.